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Cancellation & Refund Policy

Last updated: 16 May 2026

This Cancellation & Refund Policy applies to all services provided by Shareef Solutions ("Company," "we," "us," or "our"), located at Talab Katta, Bhavani Nagar, Hyderabad, Telangana, India. This policy is governed by the Consumer Protection Act, 2019 and applicable Indian laws.

1. Refund Eligibility

We offer a full refund within 7 calendar days from the date of payment, subject to the conditions outlined below. Our goal is to ensure complete client satisfaction with every engagement.

2. Full Refund Conditions

A full refund will be granted if:

  • The refund request is made within 7 calendar days from the date of payment.
  • Work on the project has not substantially commenced or no deliverables have been provided.
  • The request is submitted in writing via email to nadeemshareef934@gmail.com.

3. Partial Refund Conditions

If significant work has been started or partial deliverables have been provided within the 7-day window, a partial refund may be issued:

  • The refund amount will be calculated by deducting the value of work already completed from the total amount paid.
  • A detailed breakdown of the work completed and the refund amount will be provided to the client.

4. Non-Refundable Scenarios

Refunds will not be issued in the following cases:

  • The refund request is made after 7 calendar days from the date of payment.
  • The project has been fully completed and all deliverables have been handed over.
  • The client has approved and accepted the delivered work in writing.
  • Non-payment of dues for work already performed by Shareef Solutions.

5. Cancellation Policy

Either party may cancel a project engagement at any time by providing written notice via email. Upon cancellation:

  • Client-initiated cancellation: The client shall pay for all work completed up to the date of cancellation. Any remaining balance from advance payments will be refunded.
  • Company-initiated cancellation: If Shareef Solutions cancels the project, a full refund of any payments for undelivered work will be issued.
  • All completed deliverables will be transferred to the client upon settlement of outstanding dues.

6. How to Request a Refund

To initiate a refund or cancellation, please follow these steps:

  • Send an email to nadeemshareef934@gmail.com with the subject line "Refund Request" or "Cancellation Request."
  • Include your full name, project details, payment date, and reason for the request.
  • Our team will acknowledge your request within 2 business days.

7. Refund Processing Timeline

  • Approved refunds will be processed within 5–10 business days from the date of approval.
  • Refunds will be credited to the original payment method used at the time of purchase.
  • Bank processing times may vary, and the refund may take additional time to reflect in your account.

8. Dispute Resolution

If you are unsatisfied with the resolution of your refund or cancellation request, you may escalate the matter by contacting us directly. We are committed to resolving disputes amicably. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India, in accordance with Indian law.

9. Changes to This Policy

We reserve the right to modify this Cancellation & Refund Policy at any time. Changes will be effective immediately upon posting to our website. The "Last Updated" date at the top of this page reflects the most recent revision.

10. Contact Us

For any questions or concerns regarding this policy, please contact us: